THE problems that have beset the Citizens' Advice Bureau in Okehampton and Tavistock in recent weeks have been overcome, according to the organisation. The service in West Devon recently experienced a mass walkout of more than 40 volunteers following the redundancies of the organisation's four supervisors. The volunteers said they were not prepared to run the offices without any supervision. The organisation has now appointed two additional bureau managers, which it hopes will help to drive the service forward and ensure the service remains open for the public. Following these appointments the majority of the volunteers who left the CAB have now returned. The CAB is also changing its opening times next week (from Monday) to Wednesdays and Fridays between 10am to 4pm in Tavistock and Tuesdays and Wednesdays from 10am to 4pm in Okehampton. The offices will be open one day less a week but when they are open it will be for longer throughout the day, so the actual hours spent open to the public will remain the same. Torridge, North, Mid and West Devon CAB chief executive officer Stephen Davis said: 'The offices in Tavistock and Okehampton are operating normally and we are making strenuous efforts to ensure the CAB, which is a charity, has long term financial sustainability in a very difficult financial climate. 'The CAB has appointed two additional bureau managers — Ruth Kingdom and Viki Phillips — to support the volunteers and staff in West Devon to ensure we continue this much needed service for the foreseeable future across the district of West Devon. 'I am grateful to all who have helped rise to the challenges recently experienced in West Devon, in particular to the district and town councils for their continued support and understanding of the challenges many charities are facing and the need for change to ensure a successful future for Torridge, North, Mid and West Devon CAB.' New bureau manager Viki Phillips said: 'As a new management team we are looking forward to working together as an organisation so we can do our very best for our clients. 'In total we have 32 volunteers in West Devon that offer quality, free advice and without which our service could not continue. We are always looking to recruit more volunteers and if anyone is interested please call in to their local bureau.' Volunteer Malcolm Busby said he is pleased to see the CAB in West Devon up and running again. 'The CAB in West Devon has had some issues that have been well documented before, so it is best to look forward. Volunteers give their time and volunteer to help people. That is why we do it. The majority of CAB's volunteers wanted to do everything they could to get back to helping those people. 'There are still some volunteers who are unhappy about the situation and the changes that have been made. However, the majority are happy to give it a chance to work. The CAB is definitely a facility that is needed in both Okehampton and Tavistock. If we are not helping people in the areas that we do, it can leave people with no help. 'CAB is a charity that is reliant on volunteers and we will try very hard to make it work.' West Devon mayor and Okehampton town councillor Christine Marsh was buoyed by the news that the CAB appeared to have put the worst of its troubles behind it. 'Hearing that the organisation appears to have gotten the majority of its volunteers back and is back on track is really positive news. The CAB is a crucial organisation that offers help to people who really need it during troubling times. 'When I heard about the problems at CAB I was disappointed, but this is really a great step in the right direction. CAB is vital to our community and volunteers, who are the backbone of our country, play a hugely important role in providing that service.' Tavistock Town Councillor Dick Eberlie said: 'I'm delighted that we're getting back to normal and that the volunteers and managers are back providing this service.' The CAB will be holding a celebration this week to mark its 75th anniversary, after it was set up at the beginning of the Second World War to help find lost people and explain Government leaflets. It went on to be an independent charity with around 15 volunteers giving advice on a range of topics. Now, the CAB provides free, impartial and confidential advice to everyone on their rights and responsibilities. They help with a range of issues including benefits, family problems, employment, housing, immigration, and debt management. The offices are based at Kingdon House in Tavistock and the Ockment Centre in Okehampton. For more information on CAB in West Devon, visit the website at http://www.westdevoncab.org.uk">www.westdevoncab.org.uk or call the CAB advice line on 08444 111444.





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