Dartmoor homeowner wins surprise 500l of heating oil

Catherine Lee, a retired Civil Servant whose holiday home is perched on the edge of Dartmoor above the River Dart near Poundsgate, is looking forward to a winter without worry having won 500 litres of heating oil from Moorland Fuels in its Cosy Heating Club quarterly oil draw.

Commenting on her win, Catherine, who shares the house with her brother, said: “We were thrilled to discover we’d won the 500 litres of free heating oil, especially at a time when the cost of oil is so high.

“One of the team left a voice message saying they had good news for us, but we couldn't think what that might be.

“So, it was a complete bolt out of the blue to discover that we’d won. We didn’t know that we’d been entered into the Cosy Heating Club quarterly prize draw until one of their team mentioned that all their Direct Debit customers get entered into their draws! We feel very lucky indeed.”

Catherine explained: “Our house is completely dependent on oil for heating, hot water and cooking. That makes it a very precious commodity, which we simply couldn't do without.

“Although we use the house as much as we can ourselves, we do let it out. But visitors tend to be hungry users of oil. So, the win is going to make a big difference to our finances.

“The good news is that the 500 litres of oil will help us through most of the winter, and the money saved will go straight back into the pot to go towards our next order. In winter that’s always sooner than you’d like, but this will make a huge difference to us!”

Catherine added: “Now that we know about the prize draw, we'll be recommending Moorland Fuels to friends, suggesting that they pay by Direct Debit too. It not only spreads the cost of fuel bills across the year, but it gives you a chance of winning too, which is great!”

Recent surges in the cost of heating oil due to events in the Gulf, combined with reports that the "super" El Niño could lead to a polar vortex this winter, has left many anxious about the cost of heating off-grid homes in the colder months ahead. It is for this very reason that Moorland Fuels recommends setting up Direct Debit accounts to help avoid the impact of large and often unexpected bills, at the same time as unlocking a host of other benefits.

Customers setting up monthly Direct Debits with Moorland Fuels instantly become Cosy Heating Club Members. In addition to having the chance to win 500 litres of heating oil every quarter, members can also look forward to:

Since becoming employee-owned in 2022, Moorland Fuels, has introduced a series of new initiatives designed to reward its customers, including its Cosy Heating Club. As part of its customer-focused manifesto, and its ‘What matters to you, matters to us’ mantra, Moorland Fuels is committed to playing its part in the local community.

This includes its support for mental health and wellbeing charity, The Farming Community Network (FCN), which Moorland Fuels is supporting as part of a three-year commitment. Extending the reach of the charity to remote rural communities and farms across the region, Moorland Fuels’ delivery drivers are acting as the eyes and ears of FCN, enabling the charity to provide vital support to struggling individuals when they need it most.

In addition to providing a friendly ear and point of contact, Moorland Fuels is also providing the farming community with handy fuel and oil tank advice to help improve fuel efficiency and reduce issues such as fuel contamination or degradation. This free advice is being shared through the charity’s daily communications with farmers, on the FCN’s website and social media pages.

Find out more by visiting www.moorlandfuels.co.uk.