A CALL is being made for urgent feedback from the Devon Primary Care Trust on re-structured health services in Okehampton which appear to be failing the public, town councillors said this week. Okehampton Town Council, which opposed changes that came into place several years ago relating to out of hours doctors? care and ambulance cover, said a report into the effectiveness of the re-structuring which it had asked for at the time had never materialised. Town mayor Tony Leech said this week that the report was now well overdue: ?Last week?s article in the Times highlighted the problems and it?s time we had some information and some feedback. ?Unfortunately, changes that are made are usually down to pounds, shillings and pence not to what is best for the patients.? The Times article reported that Okehampton resident Nicola Cook was told she would have to wait more than half an hour for an ambulance when her eight-week-old daughter was struggling for breath. Mr Leech said there was no longer an ambulance based at Okehampton and the out of hours doctors system was ?run almost like a private company now?. ?We do not have a doctor on call all the way through the night, they may have to come down from Tiverton or Barnstaple, which is just not acceptable,? he said. ?The trust should be upgrading local services in a growing town like Okehampton not downgrading them.? Cllr Kay Bickley said the out of hours doctors service was ?laughable?: ?I have had personal experience of being in a huge amount of pain and going to the hospital only to be told there was no-one there and could I drive myself to Tiverton,? she said. Senior Devon Primary Care Trust manager John Horrocks said the PCT would honour any previous commitment to provide follow-up information about service changes. ?We work closely with colleagues in local government and would welcome the opportunity to speak directly to members of Okehampton Town Council about any services we commission or provide,? he said. He added that the Devon Doctors service met all the national quality standards, including those for response times. It was also regarded as one of the best providers of out-of-hours care in the country.? The South Western Ambulance Service NHS Trust has apologised for any concern caused to the Cooks and said in last week?s article that it regularly met and exceeded its targets which stated that 75 % of calls must be reached within eight to 19 minutes depending on the emergency.