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Richard Davies Computer Services
Wednesday, 04 January 2012
Setting up his own business was the last thing Richard Davies planned to do when he left the Submarine Service after 22 years. However during his time at sea he recognised that the on board computer systems held no fear for him and that given the opportunity, this environment was where his future lay. He worked hard at gaining the Microsoft Qualifications that would be needed to work in the industry outside the Navy and so, with the encouragement of his wife and business partner Sally; Richard Davies Computer Services was born. The decision not to have premises in town has proved pivotal to their ability to respond to whatever comes their way. Richard will often do complex work in the quiet of the evening without the distraction that a busy daytime office brings. That flexible approach continues when a client needs a solution that involves working out of office hours to minimise downtime – crucial if you are running a business and have employees who can’t work. Home users will also know that breakdowns always occur when least convenient! Remote assistance software, enabling Richard to work on a machine across the internet at a client’s invitation has obvious advantages for everyone and has been a great addition to Richard’s services. Most usually the software is installed in the workshop and always at the client’s request. In this way, existing customers can get support, diagnosis and help whilst sitting in front of their PC. Never wishing to be retailers but service providers means truly impartial advice when it comes to recommending hardware or software to clients. Should someone have a particular favourite software package then Richard will incorporate their requirement into the computer that he builds for them, advising them of alternatives if it is no longer compatible with today’s technology. Clients looking at the www.rdcs.com website will find several core machines assembled by Richard using carefully researched and quality assured parts. The vast majority of the 500 bespoke computers built by RDCS for local homes and businesses over the last 10 years will be one of these. Taking care to source quality components is a time consuming job but means that each PC comes with a 2 year parts guarantee, so it’s time well spent.
Copyright Tindle Newspapers Ltd Friday, 24 May 2013
Sir Ray Tindle
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